GameGuard
@gameguard_ac
GameGuard AntiCheat Official
16 posts
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GameGuard error "Windows 10 LTSB / LTSC is using outdated kernel"

If you receive an error with a message of "Your Windows 10 Enterprise 2016 LTSB system is using outdated kernel 10.0.14393, please, install all latest Windows updates" while trying to play on a FASTCUP.NET matchmaking / tournament platform for the CS 1.6 and CS:GO games using the GameGuard anti-cheat, and the error message contains the words LTSB or LTSC, this means you are using an LTSC/LTSB version of Windows which is intended to be used by enterprise users but not to be installed by common users on their personal computers, since that version of Windows cannot receive some security updates that are required for the anti-cheat to work.

How to configure the system to generate active memory dump files

In some cases, to recover from BSOD, GameGuard anti-cheat developers may request to provide an active memory dump, which is written to C:\Windows\MEMORY.DMP

Error during AntiCheat uninstall process 'Service Gameguard AntiCheat service' (ggsvc) could not be stopped 

If you face error during GameGuard Anti-Cheat uninstallation process in game project FASTCUP.Net : Service 'Gameguard AntiCheat service' (ggsvc) could not be stopped. Verify that you have sufficient privileges to stop system services , then you should remove anticheat manually:

How to configure the system to generate kernel memory dump files

In some cases, to recover from BSOD, GameGuard anti-cheat developers may request to provide a complete kernel memory dump, which is written to C:\Windows\MEMORY.DMP

How to open Command Prompt (console, cmd)

Sometimes, to solve problems with the GameGuard Anti-Cheat on the FASTCUP.NET gaming project, you need to open the Windows Command Prompt (console, cmd).

Anti-Cheat error "Secure Boot is disabled"

In the configurations of Windows 11 users, when playing on FASTCUP.NET with the GameGuard Anti-Cheat, the ‘Secure Boot’ option is required to be turned on. Such a requirement allows to improve anti-cheat protection from modifying the system bootloader and normally does not require any extra actions from users, since Secure Boot is a mandatory system requirement when installing Windows 11.

GameGuard error code "00000057"

Usually, this error occurs when ‘Core Isolation’ feature is enabled in Windows 10 and Windows 11. The correct work of the GameGuard Anti-Cheat on FASTCUP.NET can only be guaranteed if Core Isolation (memory integrity) is disabled since the GameGuard Anti-cheat uses virtualization for maximum protection.

How to start Windows in Safe mode

Fixing rare issues with the GameGuard anti-cheat to play on FASTCUP.NET may require you to enter Safe mode on Windows 10/11. Safe mode is a special mode of a computer operating system that skips launching third-party components and allow access for some functions that are restricted in normal mode.